By: 28 March 2019

Services to the policyholder: BCA 19 judges give their views

Members of the judging panel for the British Claims Awards give their thoughts on claims as a service, and why...

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By: 26 March 2019

AXA UK appoints claims technical services director

AXA UK has appointed a claims technical services director and refocused its efforts to improve the customer experience. Karl Parr...

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By: 7 November 2018

Rentalcars.com adopts Cover Genius XClaim instant payments

Cover Genius and Rentalcars.com have extended their existing relationship to provide instant payments for global insurance claims, across more than...

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By: 10 August 2018

Insurtech firm By Miles joins ABI as associate member

Insurance start-up By Miles has joined the Association of British Insurers (ABI) as an associate member. By Miles provides pay-as-you-drive...

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By: 18 July 2018

Aviva reveals number of claims met and calls for greater transparency

Aviva has revealed that it paid 96% of all claims in 2017—and has called for more insurers to follow suit...

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By: 11 July 2018

Aviva adds dash cam to Drive app

Aviva has added dash cam functionality to its Drive app to make it easier for motorists to make a claim....

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By: 6 July 2018

Car crash victim wins £3.3 million in compensation

A woman who suffered serious injuries as a result of a car crash that also took her boyfriend’s life has...

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By: 5 June 2018

Not-at-fault motorists paying the price for collisions, says the RAC

More than a third of motorists are left out of pocket after being involved in a road traffic collision that...

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