1 February 2021

Thomas Miller Specialty moves claims handling to Newcastle

Thomas Miller Specialty has moved its claims operations to Newcastle following a strategic review of its operations in Hamburg, Germany....

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28 January 2021

Restoration over replacement reduces multi-trade teams and ensures safety, says Plastic Surgeon

Plastic Surgeon is working hard to educate the insurance industry to change its approach to restoration over replacement after receiving...

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5 January 2021

D’oh! A deer! Aviva highlights the most unusual claims of 2020

Potatoes, deer, hens, sneezing, spiders and soup were all causes of some of the more unusual insurance claims that Aviva...

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23 December 2020

Marine Judge reveals speed of process is the biggest challenge facing claims managers

New research from Marine Judge, the artificial intelligence-driven marine insurance platform, reveals that 44% of managers involved in maritime insurance...

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8 December 2020

Tesco Underwriting teams up with Netcall to increase claims processing efficiency

Tesco Underwriting and Netcall, a provider of low-code and customer engagement solutions, are working to enhance the insurer's complex claims...

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24 November 2020

The claims sector has a problem—is digital transformation the answer?

Customers demand speed and simplicity. Your mature technology and manual processes will eventually force you out of the market. However,...

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18 November 2020

Live chat arrives on Allianz Claims Hub

A new live chat feature on the Allianz Claims Hub will allow insurance brokers to have an online conversation with...

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16 November 2020

RSA launches new digital FNOL platform for brokers

Insurer RSA is streamlining and simplifying the claims reporting process with a new first notification of loss (FNOL) platform. The...

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