23 November 2019

Personal injury law firms shouldn’t sell themselves short

Andy Cullwick of First4Lawyers outlines a five-step action plan for client acquisition and retention in personal injury Last month, my...

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12 October 2019

PI firms must attract and convert clients to survive and thrive

For firms to survive and thrive in the new world, they cannot afford to sit and wait for the business...

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5 October 2019

Time will tell on whiplash claims portal

Those who support claimants have been given no reason to believe that the new online portal for whiplash claims will...

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28 September 2019

First4Lawyers: Firms need to improve out-of-hours contact

Personal injury law firms are failing to answer out-of-hours call or Facebook messages from clients, according to mystery shopping research...

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9 August 2019

Discount rate change a mixed bag of risks and returns

The recent change to the personal injury discount rate means claimants are still worse off, but just not as much...

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11 July 2019

First4Lawyers: Consumers could embrace comparison websites for legal services

Comparison websites are a potential revenue stream—and legal services providers need to recognise that consumers want to access support on...

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24 June 2019

First4Lawyers: The road to reform or ruin?

Claimant solicitors are predicting closures and redundancies as a result of Civil Liability Act reforms, according to the annual State...

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21 May 2019

Time will tell on whiplash reform savings

It will be years before the true extent of savings from whiplash reform is revealed, writes Qamar Anwar of First4Lawyers...

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