8 December 2020

Tesco Underwriting teams up with Netcall to increase claims processing efficiency

Tesco Underwriting and Netcall, a provider of low-code and customer engagement solutions, are working to enhance the insurer's complex claims...

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18 November 2020

Live chat arrives on Allianz Claims Hub

A new live chat feature on the Allianz Claims Hub will allow insurance brokers to have an online conversation with...

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16 November 2020

RSA launches new digital FNOL platform for brokers

Insurer RSA is streamlining and simplifying the claims reporting process with a new first notification of loss (FNOL) platform. The...

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2 November 2020

Davies Group renews and expands Verisk partnership

Davies Group is continuing to use Verisk's Xactware solutions for property insurance after renewing and expanding their partnership for another...

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19 October 2020

QBE on track to reach robotics milestone

QBE is on track to hit a 30,000-tasks-per-week milestone in the robotic processing capabilities of its claims operations. The insurer...

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13 October 2020

Cover Genius secures new funding as product insurance interest increases

Insurtech company Cover Genius has raised more than £8.2 million as it expands its product suite and partner network globally....

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28 September 2020

Live chat or chatbots? Communication is key

Live chat and chatbots can be used as both a reactive and proactive tool to help with client engagement and...

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22 September 2020

Direct Line Group begins LeakBot rollout to UK high-net-worth home insurance customers

LeakBot has struck a strategic partnership with UK insurer Direct Line Group to offer leak detection technology to its high-net-worth...

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