24 April 2020

Cover Genius on supporting customers during the crisis

Graeme Dean, head of insurance for Europe, the Middle East and Africa at insurance distribution platform Cover Genius, on supporting...

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15 October 2018

SGS Motor: A key player in the insurance sector

SGS Motor has been a key player in the insurance sector for more than two decades and a pillar of...

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13 April 2018

LMA update: Lee Elliston on the Single Claims Agreement Party (SCAP) Model

The Single Claims Agreement Party (SCAP) Model was a key step towards modernising and streamlining existing claims agreement models for...

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6 April 2018

Enhancing the customer’s experience: Leonora Siccardi on her new role at Aon Benfield

The claims function should play a bigger role going forward in offering pre-loss activities to clients, says the new COO...

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26 March 2018

Innovation game: Graham Gibson on Allianz’s claims function in 2018

With a constantly changing claims landscape, Allianz Insurance must continue to innovate its services in order to meet its customers'...

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24 February 2018

FOIL: What’s coming up in 2018

The focuses of FOIL for 2018 include reform of the claims process, accessing new jurisdictions, and much more, as CEO...

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1 February 2018

LMA update: Lee Elliston on the Claims Expert Management Hub

The Lloyd’s market spent more than £1 billion on third-party experts in the past 24 months, according to the Lloyd’s...

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