Smart Money People Archives

30 July 2024

Consumers seeing no improvement from FCA’s Consumer Duty

Lack of impact from FCA Consumer Duty The majority (84%) of consumers report no improvement in how financial providers treat...

11 March 2024

Customer reviews in claims: the good, the bad and the ugly

Jacqueline Dewey, CEO of Smart Money People. Most companies will say that they value all feedback, both positive and negative....

16 January 2024

The crucial role of customer service in insurance

Customer service was the most commented-on aspect of insurance products in 2023, according to reviews left on Smart Money People. It...

8 December 2023

37% of UK consumers eye motor insurance switch

A recent survey by Smart Money People reveals that 37% of UK consumers are considering switching their motor insurance provider...

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Claims Media reports on and analyses the claims sector through online and physical channels, while recognising its best and brightest stars and brands for their achievements and dedication to clients.

Smart Money People

Consumers seeing no improvement from FCA’s Consumer Duty

Customer reviews in claims: the good, the bad and the ugly

The crucial role of customer service in insurance

37% of UK consumers eye motor insurance switch

Carpenters Group Recognised Among Merseyside’s Top 100 Private Companies in Prestigious 2025 Report Merseyside, UK

Allianz UK welcomes new Chief People and Culture Officer

Prestige Underwriting promotes Carl McComb to Underwriting and Pricing Director

Clearspeed’s Manjit Rana highlights growing threat of ghost broking during Fraud Awareness Week

APIL wins major award for moving Rebuilding Shattered Lives film

No room for AI when it comes to DIY

About Us

Smart Money People

Consumers seeing no improvement from FCA’s Consumer Duty

Customer reviews in claims: the good, the bad and the ugly

The crucial role of customer service in insurance

37% of UK consumers eye motor insurance switch

and receive all of the latest insurance claims news via our weekly newsletter

Carpenters Group Recognised Among Merseyside’s Top 100 Private Companies in Prestigious 2025 Report Merseyside, UK

Allianz UK welcomes new Chief People and Culture Officer

Prestige Underwriting promotes Carl McComb to Underwriting and Pricing Director

Clearspeed’s Manjit Rana highlights growing threat of ghost broking during Fraud Awareness Week

APIL wins major award for moving Rebuilding Shattered Lives film

No room for AI when it comes to DIY

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