Smart Money People

Home / Smart Money People

30 July 2024

Consumers seeing no improvement from FCA’s Consumer Duty

Lack of impact from FCA Consumer Duty The majority (84%) of consumers report no improvement in how financial providers treat...

11 March 2024

Customer reviews in claims: the good, the bad and the ugly

Jacqueline Dewey, CEO of Smart Money People. Most companies will say that they value all feedback, both positive and negative....

16 January 2024

The crucial role of customer service in insurance

Customer service was the most commented-on aspect of insurance products in 2023, according to reviews left on Smart Money People. It...

8 December 2023

37% of UK consumers eye motor insurance switch

A recent survey by Smart Money People reveals that 37% of UK consumers are considering switching their motor insurance provider...

BROWSE BY SECTION

About Us

Claims Media is the definitive resource for professionals operating in the UK’s claims sector.

Claims Media reports on and analyses the claims sector through online and physical channels, while recognising its best and brightest stars and brands for their achievements and dedication to clients.

Smart Money People

Consumers seeing no improvement from FCA’s Consumer Duty

Customer reviews in claims: the good, the bad and the ugly

The crucial role of customer service in insurance

37% of UK consumers eye motor insurance switch

Brokers’ wish-list for MGAs is pulling in opposite directions, warns Corin Underwriting

Insurance Advisory Partners bolsters London senior team with partner hire

Amity Law appoints PEXA as its third party managed account provider as platform builds towards Sale and Purchase launch

Simpson Millar welcomes Court of Appeal ruling protecting anonymity of injured claimants

PremFina Announces New Multiyear Partnership with One Answer Insurance

Applied Home National Underwriters partners with ZestyAI to power property risk analytics

About Us

Smart Money People

Consumers seeing no improvement from FCA’s Consumer Duty

Customer reviews in claims: the good, the bad and the ugly

The crucial role of customer service in insurance

37% of UK consumers eye motor insurance switch

and receive all of the latest insurance claims news via our weekly newsletter

Brokers’ wish-list for MGAs is pulling in opposite directions, warns Corin Underwriting

Insurance Advisory Partners bolsters London senior team with partner hire

Amity Law appoints PEXA as its third party managed account provider as platform builds towards Sale and Purchase launch

Simpson Millar welcomes Court of Appeal ruling protecting anonymity of injured claimants

PremFina Announces New Multiyear Partnership with One Answer Insurance

Applied Home National Underwriters partners with ZestyAI to power property risk analytics

About Us

Subscribe

and receive all of the latest insurance claims news via our weekly newsletter