By: 10 June 2019
Crawford & Company names UK chief client officer

Lisa Bartlett is the new UK chief client officer at Crawford & Company.

In her new role, Bartlett will lead all employees involved in UK sales and account management functions across Crawford’s global service lines and will be responsible for delivering claims solutions.

Reporting directly to Clive Nicholls, president for the UK and Ireland, she will also have accountability to Benedict Burke, chief client officer for global client development, in respect of Crawford’s global clients.

Bartlett brings extensive industry experience to the role, spanning both the insurance and broking sectors. Most recently, she was regional director at AXA Insurance, responsible for distribution across the North of the UK.

Previous roles have included area director for Aon and UK sales and marketing director for Towergate.

Commenting on the appointment, Nicholls said: “Lisa is a fantastic addition to our team with an excellent track record for developing and implementing highly effective sales strategies. She brings the perfect balance of experience and market knowledge to help us deliver precisely tailored client solutions that reflect the truly expansive range of services that Crawford offers.”

“Only by creating such compelling propositions can we deliver on our mission to restore and enhance lives, businesses and communities.”

Bartlett holds an MSc in risk management and is a fellow of both the Institute of Risk Management and the Chartered Insurance Institute.

Earlier in June, Crawford appointed Caroline Pritchard and Tenesha Frazier-Levett as global relationship leaders within its client development team.

Pritchard and Frazier-Levett are responsible for developing strategic plans, building relationships at both the executive and c-suite level of carrier and broker clients, and demonstrating a full understanding of their business critical needs.