By: 2 August 2021
Latest appointments: McLarens and PremFina

McLarens boosts TPA offering with new team of senior leaders and PremFina names Sharon Bishop as UK and Ireland CEO—read about all the latest appointments

Insurance claims appointments - McLarens and PremFina

Jason O’Sullivan and Kirsten Early

Global insurance services provider McLarens has further strengthened its third-party administration (TPA) offering with the appointment of a team of senior specialists.

Based in London and reporting to global head of TPA Kirsten Early, the team holds an average of 20 years of experience and will support the continued development of McLarens capabilities at an international level.   

All are recognised experts within the TPA market, bringing extensive experience of working with brokers, insurers, managing general agents (MGAs), captives, and corporates worldwide, including FTSE 100 and Fortune 500 clients, in the delivery of large scale, outsourced claims management programmes.

The move follows the recent appointment of Early, who joined the business in May to spearhead the strategic expansion of McLarens TPA, building upon the company’s existing proposition to develop a global service focused on quality, specialist expertise and data-driven solutions.

Jason O’Sullivan has joined as head of global TPA development. O’Sullivan will lead sales across McLarens TPA and has spent 15 years specialising in the sector, having held senior business development roles at the likes of Gallagher Bassett and Crawford, most recently as director of sales at Broadspire

Matt Morling has joined as head of TPA client services. He has 30 years of industry experience and has specialised in the TPA sector since 1994.

Morling has worked across the insurance, reinsurance and corporate markets, in addition to holding senior client services roles within a specialist motor TPA and, most recently, with Broadspire as director of client services.     

Paul Sturges has joined as head of global TPA accounts. Sturges has nearly 40 years of industry experience, having commenced his career in commercial loss adjusting. He is an expert in developing claims management solutions for international and corporate clients and joins from Broadspire, where he was director of global accounts.  

Johanna Mulley has joined as head of TPA analytics and solutions. She also joins from Broadspire, having begun her career with McLarens in 1994, and is an expert in managing international programmes, with a focus on overseeing programme administration, quality control, data analytics, system management, and the provision of management information and business intelligence.  

Karla Ward and Cassie Watts join as global TPA programme manager and TPA programme manager, respectively. Both have more than 15 years of industry experience and specialise in the implementation and management of multinational claims programmes.

Early commented: “These hires are about building strength at a senior level. In an insurance world increasingly dominated by globalisation and consolidation, international claims handling is a sophisticated business demanding the expertise and experience of highly skilled and innovative practitioners.”

“We’re focused on delivering quality outcomes for our clients and we will do this by hand picking the best experts in the industry. I’m delighted to welcome this team of trusted market leaders to McLarens.”

O’Sullivan added: “We’re very happy to be joining the McLarens’ family and we have ambitious plans for the team. McLarens is growing rapidly and has made the strategic decision to expand its global TPA proposition. We will work to deliver a seamless, single worldwide platform, offering solutions that are designed and built for an ever-evolving market, and we can do so because of the depth and breadth of McLarens’ global reach and technical expertise.”

PremFina has strengthened its leadership team with the appointment of Sharon Bishop as chief executive officer for the UK and Ireland and the creation of an international division.

Bishop is a customer-focused premium finance leader with a formidable track record in developing and delivering on growth strategies. She joins after 17 years at Close Brothers, including seven years as chief executive officer of Close Brothers Premium Finance (CBPF).

Her appointment will support PremFina founder and group chief executive officer Bundeep Singh Rangar to spearhead the business’ overseas expansion strategy.

PremFina’s proposition includes lending facilities to offer flexible finance for commercial and personal lines, and a standalone white label software-as-a-service (SaaS). This enables brokers, insurers, and MGAs to use premium finance as well as self-fund their loan books or combine the two. Most importantly, the offering can be embedded in the customer journey.

The business was founded six years ago by Rangar to provide a nimble alternative to incumbent providers. Since launch, it has grown to support more than 100 brokers from some of the biggest intermediaries to pay-as-you-drive insurtechs.

Bishop commented: “PremFina’s adaptable and agile technology makes it a true alternative in the market. The business is built for the future with brilliant technology, excellent people and a culture of embedding themselves to support brokers and their customers.”

“I’m looking forward to talking to brokers about how we can help them grow their business and deliver flexible financing solutions in the way their customers expect and deserve. That’s particularly pertinent given the tech revolution underway in the industry.”

Rangar said: “Our team has built something flexible and fresh, with an ability to deliver quickly and delight customers. I’m incredibly excited about our next chapter with Sharon at the helm in the UK and Ireland.”

“The creation of an international division will help us meet our ambitious growth plans and export our model to other corners of the world. It’s our can-do spirit and unwavering client focus that makes us responsive to the ever-evolving needs of our partners. That’s the company culture that helped us get here and one that we’ll maintain as we scale globally.”