Claims Consortium Group acquires loss adjuster Roger Rich & Co

Claims Consortium Group has acquired specialist Lloyd’s and London market-focused loss adjuster Roger Rich & Co for an undisclosed sum.

The deal sees Claims Consortium Group expand its existing claims handling services offering into accident, travel, health, and pet claims.

Roger Rich & Co, which was established in London in 1984, has a strong track record of servicing claims across a variety of markets and a reputation for quality and professionalism, according to Claims Consortium Group.

The acquisition is part of Claims Consortium Group’s strategy to expand and diversify its claims offering across the UK, for both new and existing clients.

Jeremy Hyams, founder, and chief executive officer of Claims Consortium Group, commented: “With over 30 years of experience Roger Rich & Co will be a real asset to our group, as we expand our current offering to include accident, health, travel, and pet claims management.”

“The team’s knowledge, expertise and attention to detail combined with our claims management technology, expanded resources and experience will ensure that we can provide innovation for our clients while maintaining outstanding customer service.”

Founder Roger Rich, who is retiring following the deal, commented: “I am delighted to see the company that I originally started 38 years ago, being safely handed over to Jeremy and his team.”

“With [director] Becky Sanders still managing the team, I feel secure in the knowledge that the company’s reputation and staff are in good hands. I am now looking forward to watching from the sidelines as Roger Rich & Co moves into a more digital and innovative era as part of Claims Consortium Group.”

Claims Consortium Group’s acquisition of Roger Rich & Co follows those of WeatherNet and the TPA Leisure offering last year, and the launch of Synergy Cloud, the claims management platform provider.

Mark Dugdale