NatWest Group has appointed Allianz Partners as the travel insurance provider for its packaged bank account customers.
The deal is a strategic partnership arising from Allianz Partners’ successful track record. They have partnered with Coutts, RBS International and Isle of Man Bank, all part of NatWest Group.
Allianz Partners will leverage its digital offering to provide NatWest Group’s customers. They will have access to a range of online services through the Allianz assistance hub. The bank will integrate the hub with its own online banking app. This will allow customers to manage their insurance, purchase additional cover, request assistance, and track claims.
Marcus Latchford, chief sales and distribution office, Allianz Partners UK and Ireland, commented: “Our partnership with NatWest Group is thanks to the excellent foundation we have developed over the past five years working with Coutts and other parts of the business. We’re delighted that we are able to extend the partnership to cover the whole group.”
He continued: “Our digital innovation combined with the ‘human touch’ has enabled us to broaden our share of the UK travel insurance market and this collaboration exemplifies our customer focus and commitment to provide exceptional insurance products and services, embedded within our business partners’ products. We look forward to delivering peace of mind to NatWest Group’s customers.”
Barry Connolly, managing director of every day banking NatWest Group, commented: “Travel insurance is one of the benefits that our packaged account customers tell us they value the most, and we’re really pleased to be working with a global, long-standing trusted partner to enhance the experience customers have when taking out the product and tracking their claims, giving them greater peace of mind.”