By: 27 February 2024
MGAA welcomes Motor Assist as newest member

The Managing General Agents Association (MGAA) has accepted Motor Assist, the motor claims and incident management service from AX, for membership.

Its membership will support ethos of existing and emerging managing general agents in the automotive sector.

A group of individuals founded the MGAA, a not-for-profit organisation, in 2011 because they recognised the need for an association to represent managing general agents (MGAs). Its goal is to communicate the benefits of MGAs and to maintain high standards within the industry.

As a member of the MGAA, Motor Assist has committed to a code of ethics that binds all MGAA members. This commitment ensures the maintenance of full transparency and high standards.

Motor Assist is an ideal partner for many MGAs because they frequently require the backing of an outsourced partner to handle the complex, time-consuming claims process.

Motor Assist’s solutions can cover the entire claims process from the initial call through triage and incident management, the deployment and management of repairs, provision of mobility solutions and settlement of claims.

Scott Hamilton-Cooper, chief commercial officer at AX said: “Becoming a member of the MGAA is an exciting opportunity to further support the sector and expand our network of solutions for MGAs and the wider automotive insurance industry.

“Like many MGAs, Motor Assist has a distinctive and adaptable approach and is growing rapidly. With our long-established expertise and ability to de-risk businesses, we feel our ethos is very much aligned to that of many MGAs and we look forward to working with the MGAA itself and collaborating with its members.”


Image: Canva
Emma Cockings
Emma is a content editor for Claims Media.