Sedgwick bolsters UK public sector offering with new appointment

Sedgwick has named Ady Hall to the role of client director to strengthen its public sector offering in the UK.

Hall will aim to further develop and shape Sedgwick’s public sector offering, which currently serves local authorities, academic institutions, charities and housing associations.

He joins a public sector team that boasts a combination of local expertise and a wealth of experience of managing hundreds and thousands of large and diverse complex losses each year.

As a claims management company, Sedgwick provides an end-to-end claims management solution throughout the various stages of a loss, along the way sharing key insights and potential risks that emerge from the data.

This intelligence enables its public sector clients to detect trends that are significantly affecting local communities. These include rising demand for fire and flood resilience measures in response to extreme weather, spikes in housing disrepair and life-changing injuries, and an increase in fraudulent claims that is further exacerbated by the cost-of-living crisis.

“Regardless of size, whether it be a school fire or tenants decanted from their homes, public sector losses can have a catastrophic impact on local communities,” explained Nicola Dryden, chief client officer at Sedgwick.

“Ady’s passion for efficiency and empathy when dealing with large-scale losses has reinvigorated the team and already produced excellent results for clients.”

Hall said: “Sedgwick’s UK public sector claims team has been established for many decades now; providing high-quality service is already in its DNA.”

“I am particularly excited to drive enhancements to our digital technology and risk management solutions and look forward to working with members of the sector in this regard.”

Hall commented: Sedgwick’s public sector clients in the UK also benefit from the company’s fraud detection capability, which helps them identify red flags early, alert their colleagues and detect the latest trends. “As budgets tighten and fraudulent claims continue to rise, this type of innovation is crucial in providing clients with peace of mind.”

Image: Canva

Mark Dugdale