DLB brings Helix forensic vehicle insights to market to reveal critical event data
DLB Investigations has launched a new service that gets to the heart of vehicle DNA. Called Helix, the forensic level...
Read MoreDo virtual assessments have a role as an alternative to face-to-face assessments in quantum cases?
Virtual assessments do have a role in quantum cases but should be appropriate to the claimant’s clinical condition and need,...
Read MoreTransparency is king for law firms
The direction of travel is clear and transparency now needs to be at the heart of a law firm’s business...
Read MoreLive chat or chatbots? Communication is key
Live chat and chatbots can be used as both a reactive and proactive tool to help with client engagement and...
Read MoreHome claims data can build a clearer picture of risk
In a Covid-19 world, market-wide claims data could be an ally for home insurance providers and their claims teams, writes...
Read MoreWhat marketing can tell us about the outlook for claims leads
Claims leads took a hit when the pandemic struck, but activity is now much stronger than a couple of months...
Read MoreE-scooters: a balancing act
The risks associated with e-scooters mean that getting them on the road is something of a balancing act, for riders...
Read MoreAnother whiplash delay
The pandemic is likely to fuel even more consolidation in the claimant legal market than the whiplash reforms were going...
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