Customer reviews in claims: the good, the bad and the ugly
Jacqueline Dewey, CEO of Smart Money People. Most companies will say that they value all feedback, both positive and negative....
Read MoreAuxillis appoints new managing director
Mel Bebbington has been appointed managing director of claims management and mobility business, Auxillis. Former claims operations director at Somerset...
Read MoreStriking the balance between digitalisation and human interaction
In today's fast-paced business landscape, an increase in digitalisation has become imperative for maintaining a competitive edge. UK-based SMEs, recognising...
Read MoreDavies partners with iCAN to launch talent strategy workshops
Davies has announced the launch of its talent strategy workshops in partnership with the Insurance Cultural Awareness Network (iCAN). These...
Read MoreAnxiety and depression driving mental health claims
Mental health is a big issue for young people. One in five children and young people aged eight to 25 were...
Read MoreDavies finalises acquisition of MDD
Davies has announced that it has signed a deal to acquire the leading international forensic accounting firm, Matson, Driscoll &...
Read MoreMedical reporting data challenges insurers’ claims on mixed injuries
Insurers have exaggerated the number of multiple-injury claims being made in the Official Injury Claim (OIC) portal, according to new...
Read MoreHandl Group set to restructure following successful 2023
Healthcare and insurance enabler handl Group is to restructure after a record breaking 2023. The Chorley-based buy and hold investment...
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