By: 21 February 2024
Handl Group set to restructure following successful 2023

Healthcare and insurance enabler handl Group is to restructure after a record breaking 2023. The Chorley-based buy and hold investment business grew its turnover by 77% to pass £125m for the first time.

Chief commercial officer Chris Chatterton said; “Our performance came from ongoing acquisitions and increased sales in the government outsourcing, medical assessments, insurance and healthcare sectors, in particular expanding partnerships with large providers in the private medical space.

He said, “As illustrations, in the insurance space we have benefitted from ancillaries and claims management business Coplus’s partnership (signed May 2023) with GoCompare, and We’ve Got The Key’s (locksmith specialising in motor) growing relationship with the RAC.”

“We expect to significantly surpass these current levels in 2024, strengthening our position in the top two per cent of UK businesses with £100m + turnover. Our strategy for insurance will see us generating ever closer collaboration with our chosen partners through digitally-enabled systems and processes, supporting our people. Getting the best from our people plus tech approach remains key to future growth.”

Turning to the new structure, Chris explained that the group is looking to recruit three new divisional managing directors to lead three new corporate divisions:

· Ancillary insurance and claims fulfilment

· Expert witness and assessment services

· Health and wellbeing

Group brands will be pulled together into these three operating divisions.

He said: “The new divisions will have more independence from the centre, and the new MDs will have the power to develop and grow those brands in the same market or industry through collaboration. If we spot gaps in our propositions, we’ll go down the M&A route to plug them.

“Our model is to buy companies which fit our people and tech model and develop them. We don’t sell businesses, we make them better, and in doing so, more attractive partnership options for insurance providers.”


Image: handl
Emma Cockings
Emma is a content editor for Claims Media.