Survey reveals a rise in the use of AI chatbots
AI chatbots and generative AI are proving instrumental in optimising customer service and claims processing, according to insurers worldwide. More...
Read More‘Frankenstein’ identities pose a multi-billion pound fraud threat
The latest fraud threatening the UK could cost businesses at least £4.2 billion if appropriate steps are not taken, new...
Read MoreThe future of claims: Humans vs AI
James Sterling, head of claims, Kayzen Specialty. As a cautious claims professional and former lawyer, deeply passionate about human-centric...
Read MoreLeading the way in modern travel safety and emergency response
Adam St. John, CEO, Sitata. In today's ever-changing global landscape, unanticipated disasters can strike without warning, leaving travellers vulnerable and...
Read MoreQCC’s 2024 GMR reveals top dogs in cyber insurance
Cyber insurance market trends The cyber insurance landscape is undergoing a transformative phase, marked by steady growth and an evolving...
Read MoreCMC strengthens expertise with Gaven Smith’s appointment
The Cyber Monitoring Centre (CMC), has announced the appointment of Gaven Smith to its technical committee. Gaven is an internationally recognised...
Read MoreTechnology’s vital role in insurance sector resilience
The insurance sector stands as a critical pillar of financial stability, offering protection against a myriad of risks ranging from...
Read MoreInsurtech study forecasts technology’s impact on claims processing
Insurtech Sprout.ai has released findings from its survey of UK and US insurance claims handlers, revealing 95% of claims handlers...
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