25 July 2017

Government should settle discount rate between 0-1%, say claims managers

A poll conducted by BLM has found that UK claims managers want an increase in the contentious rate to between...

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24 July 2017

CMCs earned £6.3 billion over the last ten years

Claims management companies (CMCs) in the UK have earned just shy of £6.3 billion in the last ten years. A...

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23 July 2017

Taking claims customer service to the extreme at Gumball 3000

ERS’s claims specialist Matthew Gray recounts his epic journey at the Gumball 3000 rally It’s not everyday you see an...

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22 July 2017

Eclipse Legal Systems announces ‘Capture’ – a new way to manage leads and improve the client onboarding process

Eclipse Legal Systems – the UK’s leading legal software provider – has announced the launch of Eclipse Capture, a new...

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21 July 2017

Government proposals for better combat compensation will result in servicemen and women being “shut out of the justice process”

Hilary Meredith has said that Government proposals for better combat compensation are in breach of the military covenant and will...

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20 July 2017

First4Lawyers: Fixed tarriffs and small claims rise will lead to “PPI-fication” of PI market

The Government’s decision to press ahead with PI reforms will lead to the “PPI-fication” of the personal injury market, according...

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19 July 2017

Highways England contractors found to have inflated Crown property claims

Contractors used by Highways England have been found submitting inflated claims for highway infrastructure damage caused during motor accidents. A...

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18 July 2017

Transforming the customer claims journey

Focusing on the policyholder and utilising the right technology can help ease the pressures of the claims journey for all...

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