Customer engagement during surge events
Matt Brady explains how a new approach to surge events can improve customer experience With over 20 years of experience...
Read MoreSteve Parry becomes new director of claims at Chubb
Steve Parry has been named as the new director of claims for Europe, Eurasia and Africa at Chubb. The former claims director...
Read MoreAPIL accuses ABI of “sickening” blame game tactics as motor insurance premiums hit highest ever recorded levels
Neil Sugarman, the President of the Association of Personal Injury Lawyers (APIL), has accused the Association of British Insurers (ABI)...
Read MoreHilary Meredith calls for full disclosure of MoD’s dealings with Phil Shiner over claims against British troops
Hilary Meredith has called for full disclosure of the Ministry of Defence’s (MoD) financial dealings with disgraced lawyer Phil Shiner...
Read MoreFixed recoverable costs extension would be a “grave risk” following Brexit, says ACL
The Association of Costs Lawyers (ACL) has told Lord Justice Jackson that a radical extension of fixed recoverable costs (FRCs)...
Read MoreTractable launches new AI motor claims handling technology in Europe
Artificial Intelligence (AI) is set to transform the way that insurance companies handle motor claims, according to a company that...
Read MoreHorwich Farrelly sees turnover grow by 21%
Horwich Farrelly achieved significant growth in its last financial year, with turnover rising by 21% from £28 million in 2014-15...
Read MoreDiffuse Mesothelioma Payment Scheme pays out more than £84 million to victims of asbestos exposure
The Department for Work and Pensions has said that more than £84 million in compensation has been awarded to sufferers...
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