By: 22 January 2021

Sedgwick invests in counter-fraud technology to support new leaders

Sedgwick is investing in technology to strengthen its fraud investigation services, following the appointment of several new leaders. The new...

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By: 23 December 2020

Marine Judge reveals speed of process is the biggest challenge facing claims managers

New research from Marine Judge, the artificial intelligence-driven marine insurance platform, reveals that 44% of managers involved in maritime insurance...

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By: 2 December 2020

Personal injury sector celebrates at virtual awards ceremony

A host of companies and professionals were recognised as the insurance claims sector's best and brightest at the virtual Personal...

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By: 30 November 2020

Four key principles for attracting potential clients

Andy Cullwick, head of marketing at First4Lawyers, offers four key principles that should direct your marketing strategy in the personal...

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By: 4 November 2020

BIBA 2021 goes virtual

The British Insurance Brokers’ Association (BIBA) annual conference in 2021 is going virtual. BIBA 2020, scheduled to be held in...

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By: 19 October 2020

QBE on track to reach robotics milestone

QBE is on track to hit a 30,000-tasks-per-week milestone in the robotic processing capabilities of its claims operations. The insurer...

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By: 28 September 2020

Live chat or chatbots? Communication is key

Live chat and chatbots can be used as both a reactive and proactive tool to help with client engagement and...

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By: 4 September 2020

What marketing can tell us about the outlook for claims leads

Claims leads took a hit when the pandemic struck, but activity is now much stronger than a couple of months...

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