Kennedys IQ, the technology company from law firm Kennedys, has taken its solution for compensators to the next level by using artificial intelligence (AI) to assess medical evidence and recommend a damages figure for insurance claims in the Claims Portal.
Portal Manager also now employs state-of-the-art fraud detection technology, based on Kennedys IQ’s evidential reasoning engine developed in conjunction with the University of Manchester in a government-funded knowledge transfer partnership and arming clients with a powerful tool in the fight against claims fraud.
The enhancements mean that Portal Manager offers a comprehensive solution for claims made through both the Claims Portal and the new Official Injury Claim portal that is due to go live in May for all road traffic accident injury claims valued at less than £5,000.
Portal Manager is the first of its type to help compensators manage road traffic accident and other claims from the moment they are submitted via the Claims Portal all the way through to a stage 3 damages hearing at the end and any recoveries, if necessary.
In the majority of cases where lawyers would traditionally have been instructed, compensators are themselves empowered to resolve disputes within the system using this solution.
Portal Manager links together existing Kennedys IQ technology, such as Defence Lawyer, which enables compensators to handle stage 3 proceedings, and introduces advanced technologies, such as AI and natural language processing, to improve claim outcomes while augmenting clients’ claims-handling teams by focusing them on the key issues.
Portal Manager identifies new claims as soon as they are submitted via the portal. It continuously monitors their progress to ensure a deadline is never missed, while automatically assessing the supporting medical evidence.
In seconds, medical reports are machine-read and every injury is automatically identified along with evidence of prognosis and r