By: 21 February 2017

Direct Line delays release of 2016 financial results as it waits for discount rate decision

Direct line has said that it will delay the release of its 2016 financial results as it awaits the UK...

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By: 18 February 2017

Insurers may need to get ready for a wave of claims from former football players who have dementia

Insurers should brace themselves for a large number of former football players seeking compensation for head injuries that have led...

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By: 17 February 2017

Zurich reveals that it paid out almost £2 billion worth of UK claims in 2016

Zurich paid out almost £2 billion in UK claims payments during the course of 2016. The insurer said that it...

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By: 14 February 2017

Asons hands over more than £100,000 to AXA for inflating legal costs in 65 PI cases

It has emerged that Asons Solicitors has agreed to repay more than £100,000 to AXA after conceding that it has...

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By: 9 February 2017

Justice Committee questions thinking behind MoJ whiplash proposals

The Justice Select Committee has questioned the rationale behind the Ministry of Justice’s (MoJ) proposed whiplash claim reforms. In an...

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By: 8 February 2017

Customer engagement during surge events

Matt Brady explains how a new approach to surge events can improve customer experience With over 20 years of experience...

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By: 7 February 2017

Steve Parry becomes new director of claims at Chubb

Steve Parry has been named as the new director of claims for Europe, Eurasia and Africa at Chubb. The former claims director...

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By: 3 February 2017

Tractable launches new AI motor claims handling technology in Europe

Artificial Intelligence (AI) is set to transform the way that insurance companies handle motor claims, according to a company that...

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