Insurers face psychiatric injury challenges as claims inflation bites, Kennedys finds
Psychiatric injury is one of many challenges that insurers face in the global personal injury market as inflation puts pressure...
Read MoreFCA warns insurers over treatment of customers
The Financial Conduct Authority (FCA) has urged insurers to improve their treatment of vulnerable customers and how they handle claims....
Read MoreBIBA survey of brokers urges insurers to improve service levels
Insurers should consider getting back to basics when serving both their broker partners and policyholders after they performed poorly in...
Read MoreCategory spotlight: Insurers and brokers in personal and commercial lines
Calling all insurers and brokers Ahead of next week’s entry deadline, we’re putting several of the British Claims Awards 2023...
Read MoreInsurers need to deliver ‘brilliantly’ and ‘simply’ for customers, hears ABI Annual Conference 2023
Achieving high standards of customer service was at the top of the agenda at the 2023 Association of British Insurers...
Read MoreAI helping motor insurers read between the lines
[caption id="attachment_20080" align="alignleft" width="300"] Ben Parsons is head of digital for casualty at Clyde & Co[/caption] For years, motor insurers...
Read MoreBrokers seek personal touch from insurers, finds Allianz
Insurance brokers want better communication and more of a personal touch from insurers when dealing with complex claims, according to...
Read MoreABI expects insurers to pay out almost £500m to meet February storm claims
The damage caused by Storms Dudley, Eunice and Franklin that hit much of the UK during February is expected to...
Read More
SUBSCRIBE TO CLAIMS MEDIA
and receive all of the latest insurance claims news via our weekly newsletter
"*" indicates required fields