By: 18 November 2020

Live chat arrives on Allianz Claims Hub

A new live chat feature on the Allianz Claims Hub will allow insurance brokers to have an online conversation with...

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By: 10 November 2020

Premium Credit study finds insurance policy cutbacks as a result of Covid-19

Nearly one in five UK consumers have cancelled or cut back on insurance policies as the financial impact of the...

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By: 9 November 2020

Blanc-led flooding review finds gaps in awareness

The independent review into flood insurance in Doncaster, led by Amanda Blanc, found gaps in people’s awareness of their options...

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By: 30 October 2020

DAC Beachcroft and Admiral secure fundamental dishonesty admission

DAC Beachcroft and insurer Admiral secured an admission of fundamental dishonesty after the first day of a hybrid trial. A...

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By: 19 October 2020

QBE on track to reach robotics milestone

QBE is on track to hit a 30,000-tasks-per-week milestone in the robotic processing capabilities of its claims operations. The insurer...

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By: 7 October 2020

Direct Line rolls out new services for small businesses and tradespeople

Direct Line has launched two new services for small businesses and tradespeople. Direct Line’s Legal Essentials service will provide small...

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By: 10 September 2020

Home claims data can build a clearer picture of risk

In a Covid-19 world, market-wide claims data could be an ally for home insurance providers and their claims teams, writes...

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By: 28 August 2020

Trade-offs needed to create pandemic policy

The creation of a pandemic policy will require trade-offs to maintain the involvement of insurers without making the product so...

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