By: 22 March 2022

People of colour face car insurance ‘ethnicity penalty’, finds Citizens Advice

A Citizens Advice investigation has found that people of colour may be paying an “ethnicity penalty” of at least £280 a...

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By: 10 March 2022

RSA and CRIF reveal results of pet insurance fraud partnership

CRIF Decision Solutions and RSA Insurance have succeeded in detecting and reducing the cost of a range of fraudulent pet...

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By: 4 February 2022

AXA offers cheaper car insurance option

AXA UK has launched a new cheaper car insurance policy designed to provide customers with greater choice to meet their driving needs....

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By: 17 December 2021

Cost of settling motor claims rising, finds Willis Towers Watson

Motor claims payout inflation increased by more than 6% during the first six months of 2021, taking the average cost...

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By: 9 December 2021

How claims data can enhance customer experiences

[caption id="attachment_19073" align="alignleft" width="228"] Carla McDonald  Senior vertical market manager  LexisNexis Risk Solutions UK and Ireland[/caption] Insurers need to understand more about the customer at each point...

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By: 3 December 2021

Lookers partners with AX for accident aftercare solution

Motor retailer Lookers has selected AX to deliver an accident aftercare solution for its customers. The partnership, which has been integrated at 129 Lookers dealership sites and...

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By: 30 November 2021

Claims data could tackle exaggeration temptation

The home insurance market should continue to deliver an excellent claims service as part and parcel of a more personalised service based on the needs of the individual  [caption id="attachment_19073"...

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By: 29 November 2021

DAC Beachcroft’s secures important ruling in low-value data breach claim

The cyber and data risk team at law firm DAC Beachcroft has secured a decision in the High Court that found a low-value data breach claim should be simplified and...

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