8 March 2019

Zurich recognised for customer satisfaction

Zurich has been independently recognised as one of the best brands in the UK for customer satisfaction. The insurer rose...

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28 August 2018

Decision promises big change to out-of-court settlements, says Zurich

Zurich has secured a legal decision that the insurer predicts could have a big impact on out-of-court settlements. Ruling in...

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16 April 2018

Zurich paid out 99% of all UK claims in 2017

Zurich paid out 99% of all claims in the UK last year, with payments worth more than £1.7 billion. The...

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10 April 2018

Niramax contests Zurich ‘refusal’ over machete attack

Niramax Group is in a dispute with Zurich over a £4.8 million claim for a fire at a recycling plant...

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29 March 2018

Zurich appoints Hayley Robinson as UK chief underwriting officer

Zurich has appointed Hayley Robinson as chief underwriting officer in the UK, giving her oversight of its strategy across all...

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22 March 2018

Zurich trials chatbot for home and motor claims

Zurich has begun a six-week chatbot pilot for first notification of non-emergency home and motor claims. Named ‘Zara’, the sophisticated...

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20 February 2018

Zurich launches the UK Innovation Foundry

Zurich has launched the UK Innovation Foundry, an attempt to progress the insurer’s innovation agen­da in a formally coordinated way....

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25 August 2016

Fraudster sentenced to eight months in prison for contempt of court following bogus passenger injury claim

Horwich Farrelly has secured the first contempt of court ruling for Zurich and the City of Cardiff Council which has...

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