12 October 2020

Personal Injury Awards 2020 moves online

The Personal Injury Awards 2020 ceremony will be broadcast online on 1 December, to ensure that the entire sector has...

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28 September 2020

Live chat or chatbots? Communication is key

Live chat and chatbots can be used as both a reactive and proactive tool to help with client engagement and...

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21 September 2020

Litigation lawyer joins Hugh James

A litigation lawyer has joined Hugh James, in a boost to the firm’s claimant teams in London. Kevin Grealis brings...

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16 September 2020

Allianz and Keoghs clarify fundamental dishonesty

Allianz and Keoghs have won a High Court appeal that provides important guidance on costs for dismissed claims where fraud...

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7 September 2020

Fraudulent claims increased last year, says ABI

Insurers uncovered 107,000 fraudulent insurance claims worth £1.2 billion last year, according to the Association of British Insurers (ABI). Detected...

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4 September 2020

What marketing can tell us about the outlook for claims leads

Claims leads took a hit when the pandemic struck, but activity is now much stronger than a couple of months...

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2 September 2020

Lockdown leads to significant fall in motor claims

A drop in car journeys during lockdown resulted in a significant fall in claims during Q2 2020, according to the...

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28 July 2020

Geoff Jones to lead member support division at MPS

The Medical Protection Society (MPS) has appointed Geoff Jones as executive director of its member protection and support division. The...

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