Insurtech company 360Globalnet has launched a new version of its digital claims platform, 360Siteview.
360Siteview, a self-configurable platform for insurers and all other participants to a claim, has been upgraded to offer faster appointment booking, UK motor damage estimates, smarter forms, improved customer communication tools, management tools, and an improved handler user experience.
360Globalnet launched a digital subsidence claims process in February, after it secured contracts with several UK insurers.
“Insurance customers are demanding faster, personalised and self-service claims from their phone, tablet and laptop and the choice of talking to an empathetic claims handler whenever they need,” said Paul Stanley, chief executive officer of 360Globalnet.