Sedgwick integrates Quest Automotive from Concirrus

Sedgwick has integrated the proactive risk management tool from data analytics firm Concirrus into its fleet claims offering.

Quest Automotive will give fleet managers, risk managers and insurers a better understanding of driver behaviour and risk, through analysis of and alerts about dangerous behaviours such as speeding, fast cornering and tailgating.

Sedgwick will also offer automated first notification of loss on fleet vehicles, through existing telematics or cameras in vehicles, reducing the time to report an accident.

Commenting on the partnership with Concirrus, Bonnie Parker, head of motor at Sedgwick UK, said: “Using predictive analytics to reduce the risk of accidents is something never seen before in the industry and adding risk management to our existing end-to-end service can only be beneficial for fleet managers and insurers alike. Partnering with Concirrus is an exciting step for Sedgwick, and will definitely change the way motor claims are managed moving forward.”

Paul White, chief executive officer at Sedgwick International UK, continued: “This new partnership is an exciting new venture for Sedgwick. Sedgwick is committed to providing global tech solutions to our clients and it is through partnerships with forward-leading insurtech companies like Concirrus that we will continue to lead the way in this.”

“Using technology and data to proactively reduce risk is the next evolution in claims management, and we are proud to be at the very front of this.”

Craig Hollingworth, business development officer at Concirrus, noted: “With a pioneering spirit and innovation at its core, it’s clear to see why Sedgwick is the largest TPA globally. For us, this partnership provides a strong foothold into global markets and reinforces the value that Quest Automotive can deliver.”

Recent market conditions as a result of the Ogden rate change, GDPR and a hardening market have intensified the pressure on fleets and insurers to reduce costs—integrating digital technologies like Quest Automotive could be a real game changer.”

Mark Dugdale