By: 27 July 2016

Making the right call

Gemma Maroney explains how Hosted Telephony can help claims professionals deliver better customer service Insurance firms are often among the...

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By: 25 July 2016

JMW buys catastrophic injury practice from Cassell Moore

JMW Solicitors has purchased the catastrophic injury practice of Liverpool based law firm Cassell Moore. Paul Breen (pictured, right), who...

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By: 20 July 2016

Premier Medical returns to the medical reporting market

Premier Medical has returned to the medical reporting market after being bought back from Capita by founder Dr Harry Brünjes....

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By: 27 June 2016

Claims Consortium Group gets customer service world-class status

Claims Consortium Group has been awarded the ServiceMark accreditation by the Institute of Customer Service. The accreditation comes after the...

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By: 10 June 2016

Cunningham Lindsey named Outstanding Innovator at the 2016 Claims Innovation Awards

Cunningham Lindsey was named the Outstanding Innovator of the Year at the 2016 Claims Innovation Awards, which took place on...

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By: 1 June 2016

Getting on top of quotation fraud

Audelia Boker on tackling online insurance policy quotation fraud The Insurance Fraud Bureau (IFB) has an important function as the...

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By: 25 May 2016

Elimination of general damages in low value motor claims could lead to major public outcry

Donna Scully, the former chair of the Motor Accident Solicitors Society (MASS), has warned the insurance industry that it may...

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By: 28 April 2016

Claims Innovation Awards shortlist is released

35 companies and individuals have been shortlisted for the Claims Innovation Awards, which will take place in Manchester at The...

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