FCA warns insurers over treatment of customers
The Financial Conduct Authority (FCA) has urged insurers to improve their treatment of vulnerable customers and how they handle claims....
Read MoreA personalised claims experience can pay dividends at renewal
[caption id="attachment_20191" align="alignleft" width="300"] Kajal VakasSenior manager, claims, LexisNexis Risk Solutions, Insurance, UK and Ireland[/caption] Access to reliable accurate, fair,...
Read MoreKajal Vakas from LexisNexis Risk Solutions on claims inflation and the power of data
Claims inflation is skyrocketing in the motor and property arenas—but why? And how data can help insurance providers improve efficiencies,...
Read MoreNHS Resolution: Delivering fair and timely resolution
[caption id="attachment_19934" align="alignleft" width="150"] Helen Vernon is chief executive at NHS Resolution[/caption] The aim for NHS Resolution is to be at...
Read MoreIs your social media letting you down?
[caption id="attachment_19368" align="alignleft" width="300"] Andy Cullwick is head of marketing at First4Lawyers[/caption] Posting about a product or service is one...
Read MoreHow important are review sites?
Utilised well, online customer review sites provide an outlet for satisfied customers to rate great experiences, and an opportunity for law firms to learn from those...
Read MoreMB&G Insurance Services implements DWF 360 claims management technology
Insurance and warranty provider MB&G Warranty Insurance Services has chosen DWF 360's claims management software, EvoClaim, to improve its customers'...
Read MoreAgria Pet Insurance chooses DWF 360’s EvoClaim to support growth
Agria Pet Insurance has implemented DWF 360's claims and insurance policy management software, EvoClaim, to replace its legacy end-to-end insurance...
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