Getting a deeper understanding of the customer at claim
[caption id="attachment_19308" align="alignleft" width="300"] Stuart Goldsmith is a senior product manager at LexisNexis Risk Solutions UK and Ireland[/caption] Customer data...
Read MoreAXA’s Karl Parr joins IFB board
The Insurance Fraud Bureau (IFB) has appointed AXA UK & Ireland claims technical services director Karl Parr to the role...
Read MoreWoman who made fake travel insurance claim worth £3k+ sentenced
A woman has been sentenced for attempting to defraud her insurer, AXA, through a fraudulent travel insurance claim worth more...
Read MoreSix months in, why data shows the OIC portal’s DIY approach isn’t working
[caption id="attachment_18813" align="alignleft" width="150"] Andy Cullwick, head of marketing at First4Lawyers[/caption] There are simple steps that the government could and...
Read MorePersonal injury claimant receives 12-month prison term for faking work injury
A personal injury claimant who falsely claimed to have suffered a fall at work has received a 12-month custodial sentence. The High...
Read MoreMike Crane becomes new chairman of MIB board
Mike Crane, managing director of LV=’s broker division, is succeeding Steve Maddock as chairman of the board at the Motor...
Read MoreHow claims data can enhance customer experiences
[caption id="attachment_19073" align="alignleft" width="228"] Carla McDonald Senior vertical market manager LexisNexis Risk Solutions UK and Ireland[/caption] Insurers need to understand more about the customer at each point...
Read MoreClaims data could tackle exaggeration temptation
The home insurance market should continue to deliver an excellent claims service as part and parcel of a more personalised service based on the needs of the individual [caption id="attachment_19073"...
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