By: 15 November 2021

Aviva urges action over online financial scams

Insurer Aviva is urging the UK government to include financial scams promoted by paid-for adverts in the scope of the Online Safety Bill. The Aviva Fraud...

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By: 10 November 2021

Portal? What portal? Why poor marketing could be driving away genuine claimants

The marketing around the Official Injury Claim portal has been so abysmal that most people probably still don’t know it...

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By: 26 October 2021

Official Injury Claim portal: a success or a failure?

Success in adapting to the latest personal injury claim reforms lies in implementing online systems and processes that deal with low-value road-traffic accidents as efficiently...

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By: 10 September 2021

Pandemic responses dominate British Claims Awards 2021

Sedgwick and Brit Insurance were among the winners at the British Claims Awards 2021 last night, capping off a ceremony in which...

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By: 18 August 2021

ACSO and ABI statement of intent set aside as pandemic impact subsides

The Association of Consumer Support Organisations (ACSO) and the Association of British Insurers (ABI) have announced that the package of...

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By: 12 August 2021

Huge increase in business interruption claims for Woodgate & Clark

The scale of the pandemic on loss adjusting has been laid bare after Woodgate & Clark reported a 2,300% increase...

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By: 5 August 2021

Insurance groups outline steps to tackle household water leaks

A group of insurance trade bodies have come together to raise awareness about household water leaks, after claims leapt by...

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By: 29 June 2021

BLM secures fundamental dishonesty finding

A driver who exaggerated his injuries and falsely claimed his children were in the car at the time of his...

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