18 July 2018

Aviva reveals number of claims met and calls for greater transparency

Aviva has revealed that it paid 96% of all claims in 2017—and has called for more insurers to follow suit...

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3 July 2018

Clyde & Co uses Section 57 to defeat exaggerated injury claim

Clyde & Co has won a significant victory in the courts using Section 57 of the Criminal Justice and Courts...

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9 April 2018

IFED secures conviction against Leicester man who fraudulently claimed on his mother’s car insurance policy

A man who made false claims against his mother's insurance policy, while extracting cash from customers of his car hire...

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22 January 2018

Aviva: Consumers bombarded with billions of nuisance calls and texts

Consumers were bombarded with 2.2 billion nuisance calls and texts relating to an injury-related claim, pension, payment protection insurance (PPI)...

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19 January 2018

Townend becomes MD of UK general insurance at Aviva

Aviva has appointed Rob Townend as managing director of UK general insurance. Towend (pictured), who was previously UK claims director,...

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20 December 2017

Aviva accepted 96% of claims worth £2.7 billion in 2016

Insurer Aviva paid £2.7 billion out in cash settlements and services to more than 775,000 UK customers claiming on their...

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19 December 2017

First4Lawyers: Lessons to learn from personal injury reform

Personal injury reforms must, at the most basic level, ensure that the most vulnerable have the support and access to...

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24 March 2015

Aviva looks to speed up claims process with CitNOW technology

Aviva has become one of the first insurers to streamline its claims process using CitNOW video technology. After a successful...

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