13 February 2020

Coplus backs Cobalt with SX3 audits for potential customers

Coplus has engaged independent consultancy company SX3 to provide a customer audit process for potential customers considering its new first-...

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10 February 2020

AXA UK deploys machine learning for motor claims

AXA UK claim handlers are piloting a machine-learning tool that will support them in making quicker and more accurate decisions...

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23 November 2019

Personal injury law firms shouldn’t sell themselves short

Andy Cullwick of First4Lawyers outlines a five-step action plan for client acquisition and retention in personal injury Last month, my...

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1 November 2019

Diamond to lead group claims function at Beazley

Beazley has promoted Beth Diamond to group head of claims in the US. Diamond, who is currently head of third-party...

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30 October 2019

Sedgwick appoints new managing directors in UK

Claims and risk management firm Sedgwick has appointed Stephen Kerr and Steve Whetter as managing directors for its UK operations....

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12 October 2019

PI firms must attract and convert clients to survive and thrive

For firms to survive and thrive in the new world, they cannot afford to sit and wait for the business...

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28 September 2019

First4Lawyers: Firms need to improve out-of-hours contact

Personal injury law firms are failing to answer out-of-hours call or Facebook messages from clients, according to mystery shopping research...

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20 August 2019

1st Central partners with the RAC

The RAC's breakdown cover will be made available to 500,000 customers of car insurer 1st Central from 12 September. 1st...

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