By: 6 October 2021
Direct Line and Churchill lift Covid-19 cancellation restrictions in travel cover

Direct Line and Churchill have lifted restrictions to travel insurance cancellation cover that were implemented last year due to the Covid-19 pandemic.

The insurance providers say the changes mean policyholders will have much more extensive cover where the claim relates to disruption caused by Covid-19.

The policy updates also give customers a choice of cancelling their trip or continuing to travel where the Foreign, Commonwealth and Development Office (FCDO) changes its advice to against ‘all but essential travel’ after a trip has been booked. 

Should Direct Line or Churchill customers’ travel plans be affected by such a change in FCDO advice, they will have the option of either submitting a cancellation claim or continuing with their trip in the knowledge that they will continue to receive full protection from their policy if they choose to travel.

Direct Line and Churchill travel policies now cover cancellation of a trip as a result of: 

  • A passenger being instructed to quarantine or self-isolate, including cases where an individual is contacted by NHS Test and Trace but has not been diagnosed with Covid-19 
  • A government lockdown as result of Covid-19 preventing travel 
  • Pre-booked accommodation no longer being available due to the local area being adversely affected by Covid-19 
  • FCDO advising against all travel—or all but essential travel—to a destination within 28 days of departure due to Covid-19 restrictions, as long as the advice wasn’t in place at the point of purchase of either the