24 January 2023

Zurich launches concierge service for claimants

Zurich UK has launched what it claims is an industry-first bespoke concierge service for its personal lines customers. Following a...

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23 January 2023

Motor Repair Network boosts repair capacity for insurance customers

Motor Repair Network has opened two new state-of the-art repair centres, delivering guaranteed capacity for its insurance customers. The centres,...

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20 January 2023

Court of Appeal issues ruling in mixed injury test cases

The Court of Appeal has handed down its highly anticipated judgement in the whiplash mixed injury test cases, finding that...

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20 January 2023

Allianz Commercial names head of claims customer delivery

Allianz Commercial has promoted Eibhlin Swan to the newly created role of head of claims customer delivery after merging its claims operations...

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19 January 2023

The art of the possible: how AI can transform the claims valuation process

[caption id="attachment_20991" align="alignleft" width="300"] Mark Hemsted is a partner in the volume motor practice at Clyde & Co[/caption] Using AI will...

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18 January 2023

Keoghs and AXA succeed in securing sentence for pothole claimant

Keoghs and AXA UK have secured a suspended prison sentence and 200 hours of unpaid community work for a claimant...

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17 January 2023

ECH Facilities spearheads launch of new home contents cover

Specialist broker ECH Facilities and Salvation Army General Insurance Corporation (SAGIC) have launched a new home insurance policy designed to...

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16 January 2023

Flawed costs reforms must be fixed before next rollout

Pausing implementation of costs reforms is the right thing to do—a review of the Official Injury Claim portal should come...

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