By: 25 October 2024

Life insurers struggling to meet customer expectations, reports Capgemini

The latest report shows that many life insurers are not meeting customer expectations, largely due to outdated technology.   The...

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By: 21 October 2024

In the spotlight: Are sports governing bodies failing to protect players? 

Stephen Bellingham (pictured), head of claims strategy at Pro Global, investigates how litigation could impact how certain sports are played...

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By: 30 August 2024

Flood Re partners with BIBA to promote flood resilience

Flood Re, the UK's flood reinsurance scheme, has joined forces with the British Insurance Brokers’ Association (BIBA).  BIBA and Flood...

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By: 28 August 2024

FullCircl integration streamlines Howden’s client services

Global insurance intermediary Howden has signed a multi-year deal with FullCircl. The move is intended to improve client experience and...

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By: 12 August 2024

Insurers grapple with rising climate catastrophes

As climate change continues to exacerbate the occurrence of catastrophic events, concern has continued to grow for insurers and insureds...

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By: 5 August 2024

MNK Re expands with key appointment

MNK Re, an independent broker specialising in worldwide risks, has announced an addition to its leadership team. The company appointed...

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By: 25 July 2024

Absence of AI bill in the King’s speech: a cause for concern?

The King's Speech, delivered annually, is a critical moment for setting legislative priorities. This year, however, a significant omission has...

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By: 27 June 2024

Survey reveals a rise in the use of AI chatbots

AI chatbots and generative AI are proving instrumental in optimising customer service and claims processing, according to insurers worldwide. More...

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