New report suggests human touch still important in AI-saturated insurance market
The insurance industry is increasingly turning to artificial intelligence (AI) to enhance efficiency and improve operational processes, but experts caution...
Read MoreAbsence of AI bill in the King’s speech: a cause for concern?
The King's Speech, delivered annually, is a critical moment for setting legislative priorities. This year, however, a significant omission has...
Read MoreInsurers prioritise automation in claims processing to manage rising costs
A recent poll conducted by RDT among technology teams at insurance firms and Managing General Agents (MGAs) reveals a strong...
Read MoreLandmark judgment won against credit hire organisation
Keoghs’ counter-fraud team and client, esure, have secured a judgment against a credit hire organisation (CHO) involving a non-party costs...
Read MoreThe future of claims: Humans vs AI
James Sterling, head of claims, Kayzen Specialty. As a cautious claims professional and former lawyer, deeply passionate about human-centric...
Read MoreHow can awards bolster your business goals?
Setting dedicated business goals related to trend predictions within the insurance and brokerage industries is the ideal way to stay...
Read MoreRevealing the winners of the British Claims Awards 2024
This year's British Claims Awards was a resounding success. The evening saw the best of the best in the claims...
Read MoreOPDA calls for home buying to be digitised
Maria Harris, chair of the Open Property Data Association (OPDA) has called for the entire home buying and selling process...
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