15 June 2019

Royal London met 99% of claims last year

Royal London paid out 99% of all claims in 2018, with more than £506 million going to UK protection customers....

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12 June 2019

Former Lego exec joins Zurich to elevate customer excellence

Zurich Insurance Group has appointed former Lego executive Conny Kalcher to the position of chief customer officer. She will lead...

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29 May 2019

Zurich UK paid 99% of claims in 2018

The total value of all claims paid to Zurich UK general insurance customers last year reached more than £1.6 billion....

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16 May 2019

BIBA 2019: Claims are a journey, not just a promise

What brokers and their insurer partners are doing to innovate within claims was a headline topic at the annual British...

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3 May 2019

Adrian Flux sticks with Coplus for motor claims

Independent specialist and classic car insurance broker Adrian Flux has reappointed Coplus as its motor claims partner for a further...

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2 May 2019

Allianz to close Woking and Luton offices

Allianz has proposed closing its offices in Woking and Luton as part of a plan to compete more efficiently and...

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2 May 2019

Meet the finalists of the British Claims Awards 2019

Dozens of leading lights from the claims sector in the UK have been named as finalists of the British Claims...

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1 May 2019

125 AXA UK claims jobs at risk following operational changes

AXA UK has put 125 jobs across six sites at risk of redundancy after further changes to its claims operations....

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